From all of us and the Hanke family, welcome to Puget Sound Express. We are excited that you chose us and look forward to taking you out on an amazing wildlife adventure. Following is some helpful information that will get you here and oriented before boarding the boat and heading out.
We do ask all of our guests to check in with our office no less than 45 minutes prior to departure to pick up your boarding passes, and answer any last minute questions. After checking in, your captain will greet everyone and lead you down to the vessel.
ABOUT OUR GUARANTEE
If you don’t see whales on your trip, we will give you a voucher for another trip – on us! Guarantee is not valid for a specific whale species, or cash back.
DAY OF DEPARTURE
Please check in to our office no less than 45 minutes prior to departure.
PORT OF EDMONDS PARKING – 459 Admiral Way in Edmonds (Across from Anthony’s Restaurant)
Morning departures: please park in Port of Edmonds Lot 9. Afternoon departures: please park in Lot 8 or 4. All Port of Edmonds parking requires a permit, which you can purchase during your reservation, or at our kisok when you check-in.
PORT TOWNSEND PARKING – 2.5 blocks straight past 227 Jackson Street in Port Townsend
Our free parking lot is 2.5 blocks straight past our office. As you approach our office on Jackson Street, passengers may wish to get out at the office and check in while the driver parks the vehicle. To reach the parking lot, proceed past office on Jackson Street to STOP sign. GO STRAIGHT across road and go 2.5 blocks UNTIL YOU REACH PAVEMENT AGAIN. Look for the Puget Sound Express parking sign on your right.
PORT TOWNSEND RESTROOMS
While there are bathrooms on our boat, we encourage you to take care of any restroom needs prior to departure. Public restrooms are located at the Northwest Maritime Center on Water Street. From the PSE office, walk over to the large yellow building to the entrance BETWEEN the yellow building on the street, and the glass-enclosed kayak storage on the water side.
Once on board, a crew member will show you to your seat. If you are traveling with luggage or would like to stow your day bag, kayak, or bicycle, ask the crew for assistance. One of the favorite specialty items we sell on board is our famous coffee cake – Sherri’s Blueberry Buckle. Each day this is baked on board, and served warm soon after departure. So be ready to enjoy a large slice of this wonderful delight fresh from the oven.
On the departure day a stand-by list is maintained by Puget Sound Express, in case we have no-shows. If you wish to arrive without a reservation, simply inform the reservation desk that you wish to be placed on the stand-by list. If there is space available, your name will be called just prior to departure and you’re off!